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NotaPublicado: Vie May 27, 2011 11:21 am 
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Registrado: Vie May 27, 2011 11:16 am
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Hi,

As you all know, tomorrow was a disaster regarding those Portal cards. I thought that I had to recharge my card in order to buy drinks + food, but apparently you can only use it to buy drinks. I charged 40 euros and I only drink water, and need my money back so that I can buy some grub. Does any of you guys know if we can get a refund on at least half of the portal card credit? I think that would be only fair since the thing didn't even work and we had to pay cash (and make the HUGE line every time).


Thank you all and have a great weekend.

n.


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NotaPublicado: Vie May 27, 2011 11:50 am 
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Registrado: Mar Ene 13, 2009 11:29 pm
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noahdodson escribió:
Hi,

As you all know, tomorrow was a disaster regarding those Portal cards. I thought that I had to recharge my card in order to buy drinks + food, but apparently you can only use it to buy drinks. I charged 40 euros and I only drink water, and need my money back so that I can buy some grub. Does any of you guys know if we can get a refund on at least half of the portal card credit? I think that would be only fair since the thing didn't even work and we had to pay cash (and make the HUGE line every time).


Thank you all and have a great weekend.

n.

I agree about the refunds but it is clear on the Portal site that the cards were ONLY for drinks. Food was always going to be cash as they were independant operators.

I may have been wrong but I also read it that official merchandise was going to be available oin the card as well but honestly that is the weakest festival t shirt i have ever seen. how much did adidas pay them for thei soul anyway


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NotaPublicado: Vie May 27, 2011 12:58 pm 
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Registrado: Mié Oct 28, 2009 11:22 am
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Ubicación: 08011
They refund your money. Yesterday I get my money back.


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NotaPublicado: Vie May 27, 2011 1:03 pm 
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Registrado: Vie May 27, 2011 11:16 am
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I never went on the Portal site, I had no idea about the whole portal card thing when I arrived at the festival (I didn't know about the whole DM Stith - Sufjan Stevens thing either, and I'm pretty pissed about it).

Anyway, I'm relieved to hear that I can get a refund, thanks ravalboy!


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NotaPublicado: Lun May 30, 2011 7:47 am 
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Registrado: Vie May 20, 2011 10:25 am
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how does it work with the refund? i have a lot cash on my card....

sooo great concerts, galaxie, low, mercury rev etc etc.

arte!


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NotaPublicado: Lun May 30, 2011 2:44 pm 
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Registrado: Mar Mar 08, 2011 2:36 pm
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branvan escribió:
how does it work with the refund? i have a lot cash on my card....


No idea how you might get your money back now... if you'd gone to the "recharge" booths on Friday or Saturday they'd have given you a cash refund.

Maybe if you contact them they'll work out if/how you can get a refund now.


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