Primavera Sound - Foros

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Fecha actual Mar May 21, 2013 7:14 pm

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NotaPublicado: Vie May 27, 2011 5:58 am 
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Registrado: Mar May 24, 2011 8:17 am
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Ok so i know this i going to be discussed a lot.....

But the situation with the card tonight was so disgraceful!

Me and my girlfriend left our bank cards and money at home in the knowledge that you could only buy drinks / food with the primavera card!

And every bar we went to nearly, apart from one, the machine wasnt working for the card and meant we couldnt get anything to drink or eat! But they were accepting cash!!!! Well if id known that i would have taken some!!

I had a great night but this was a bit of a stressful situation to be in!

I really hope they get it sorted out for tomorrow as its not good enough that you can get drinks from one bar when the band you want to see may be at the other end of the site!!!! and also for food!!!

Massive thumbs down for the organisation of this!! I mean surely they would have been able to check all the systems before tonite! And also if a few machines were working then the connection etc cannot be down, so therfore they should be able to fic the issues with the other machines!!

Anyway great nite regardless with the bands we seen, but a little annoyed!

Hope everyone had a great night anyway!


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NotaPublicado: Vie May 27, 2011 8:15 am 
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Registrado: Mar Mar 08, 2011 2:36 pm
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Worth noting that the food places were always going to be cash only. The card system was supposed to be only for bars.

I think the issue was that the bars were connected together by wifi. The trouble is that this is unreliable so most of the bars lost their connections to the main network. It probably worked ok in testing but then failed when you get tens of thousands of people with wifi enabled smart phones on site.

That's still not an excuse and they should have predicted it could go wrong.

The only consolation is that the festival will lose thousands of euros in lost sales unless they get it working so they have a good incentive to fix it today.


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NotaPublicado: Vie May 27, 2011 9:47 am 
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Registrado: Lun Feb 07, 2011 3:21 pm
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Well and I really hope they do not charge the money people transeferred in advance and could not use it so far - there was probably no "hardtest" with thousands of connections on the wifi/system as written above :-/

Hope their IT-partners get it sorted out after 24 hours today.

A fallback was obviously not planned - people had to wait for hours (!) since afternoon to get a single drink:

Jeez!


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